Services

AT YOUR CONVENIENCE

Digital Concierge

Connect with our dedicated Digital Concierge team to shop your favourite mall stores from anywhere via WhatsApp and enjoy free 4-hour delivery

PARKING PRIVILEGES

Reserved Parking

Download our app and effortlessly secure your spot to save time searching when you arrive

MEMBER REWARDS

Premium Lounges

Relax in a tranquil oasis amidst the bustling mall ambience in one of our opulent lounges that offer exceptional experiences and services

SHOP AND DROP

Hands-free Shopping

Shop, dine and entertain with ease thanks to this free service that also offers delivery to your car or a specific mall location

VIP TREATMENT

Valet Parking

Download our app to enjoy a parking-free experience where our expert team will take care of your vehicle

When driving from North to South, the mall is easily accessed via the approach road, which takes you straight into the mall car park. If you are travelling from Abu Dhabi, follow the signs for the right turn to the mall just before the fourth interchange.

We offer over 7,000 covered parking spaces across four levels with direct access to the mall. We also have two reserved parking areas, where you can save time by booking a space before your visit. Reserved Parking is one of the Seamless Parking services we offer on our mobile application to help you park more easily and enjoy a more convenient shopping trip.

You can check parking availability on your phone to choose the space that best suits your visit. Find My Car helps you locate your vehicle if you need to remember where you parked.

The Mall of the Emirates metro station is located on the Red Line and connects directly to the mall by an enclosed overhead walkway. You can access the metro link on the 1st floor.

Order a ride through Careem or Uber or call a taxi:

• Dubai Transport (Dubai): +971 4 208 0808

• Metro Taxi (Dubai): +971 4 267 3222

• National Taxi (Dubai): +971 4 339 0002

• City Taxi (Sharjah): +971 6 533 3550

• Al Ghazal Taxi (Abu Dhabi): +971 2 444 7787

Taxis are also available at specific exits at the mall.

For select hotels within Dubai, the Mall of the Emirates operates a complimentary shuttle bus service to and from the mall. Hotel guests are welcome to travel with us across any of our many routes. To choose a route from our current service offering, please select your hotel from the list of options available below:

BY SHUTTLE

Bus 1 - Palm Jumeirah

BY SHUTTLE

Bus 1 - Palm Jumeirah

You can visit the Mall of the Emirates via the City Sightseeing Bus Tour. For tickets and enquiries, visit the kiosk at Gate A, adjacent to the taxi pickup area. The bus pickup area is also at Gate A, adjacent to the Expo Shuttle Bus pickup area.

For more information, call 8002738224 or visit https://city-sightseeing.com/en/112/dubai.

Buses are available from the Mall of the Emirates every hour from 11:00 AM to 18:00 PM, 7 days a week.

Mall Gift Card

One gift, endless moments. Give the gift of choice, the perfect present for your loved one